| # |
Service element |
Code |
Option |
| 1 |
Planned maintenance visit |
PM[option] |
Number of visits per year |
| 2 |
Parts for planned maintenance |
PMP |
Not applicable |
| 3 |
Travel charges for repair |
TC[option] |
Unlimited [U] or specified number of repairs per year |
| 4 |
Labour charges for repair |
LC[option] |
Unlimited [U] or specified number of repairs per year |
| 5 |
Parts for repair |
REP |
Not applicable |
| 6 |
72-hour guaranteed response time |
72H |
Not applicable |
| 7 |
48-hour guaranteed response time |
48H |
Not applicable |
| 8 |
Scheduled operational qualification |
OQ[option] |
Number of qualifications per year |
| 9 |
Qualification after repair |
QR[option] |
Unlimited [U] or specified number of repairs per year |
To create a contract code simply assemble the required service elements. Some common examples are shown below:
| Element/Contract code |
PM1-72H |
PM2-48H-OQ2 |
PM2-TCU-LCU-48H-OQ2 |
| Planned maintenance visit |
Included, 1-visit /year |
Included, 2-visits/year |
Included, 2-visits/year |
| Parts for planned maintenance |
Not included |
Not included |
Not included |
| Travel charges for repair |
Not included |
Not included |
Included, unlimited repairs/year |
| Labour charges for repair |
Not included |
Not included |
Included, unlimited repairs/year |
| Parts for repair |
Not included |
Not included |
Not included |
| Guaranteed response time |
72-hours |
48-hours |
48-hours |
| Scheduled operational qualification |
Not included |
Included, 2-qualifications/year |
Included, 2-qualifications/year |
| Qualification after repair |
Not included |
Not included |
Not included |
