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v-kit - general FAQs
How many systems will each kit test?
Each v-kit refill is designed to qualify one system (i.e.1 x HPLC or 1 x GC).
How many Initia kits do I need?
Initia kits contain software that is protected with the use of a hardware key (or dongle). The software can therefore be installed to multiple PCs but only operated on the PC in which the dongle is installed. The dongle connects to any USB port.
I need someone to perform the qualification for me.
NLG Analytical can provide service engineers for IQ/OQ/PQ services in the UK and selected locations in Europe. Click Here for more information including Planned Maintenance and Breakdown Support services. For other parts of the world we have authorised v-kit service partners.
Where can I purchase v-kit?
The v-kit shop contains all kits, tools, accessories and calibrations and allows on-line purchase via credit card (Mastercard and VISA) in GBP, EURO and US Dollars. We ship worldwide via UPS and DHL. In selected countries we also have authorised distributors.
What’s the difference between a distributor and a service partner?
If you need a qualification service using a trained engineer then we recommend you use our service partners. They will have received official training by NLG Analytical, on the use of the product. Ask to see their training certificate and make sure that this covers the relevant analytical techniques.
A distributor is able to supply the product but is not authorised to provide a service. What about printing my reports ?
v-kit Pro contains a PDF generator as part of the software. We recommend v-kit 3.1 users install a suitable PDF creator. For use during qualifications we suggest that you install this to a laptop PC. The software does not communicate directly with your HPLC or GC so does not need to be installed on the PC that contains your CDS (chromatographic data system).
Which Operating Systems?
v-kit Pro is designed for operation XP and Vista. Windows 7 support is coming soon.
Windows 2000, NT and XP all support v-kit 3.1
I have an older version of v-kit - can I upgrade? Do I need training? Training is strongly recommended. Working in a regulated environment means training records are an essential part of laboratory compliance. Training courses are held regularly at out UK offices In Congleton, UK. Training is provided to our distributors and service partners which can allow them in turn to train your staff. You will be provided with an official v:kit training certificate following successful completion of the session (HPLC v-kit: one day, GC v-kit: one day)
Will my qualification pass?
v-kit Pro and ver 3.1 will allow you to test a system or module until a PASS result is reported. If the test involves a chemical reference standard then the volume supplied then this will ultimately limit the number of times you can re-test. Standards can be purchased independently from kits. v-kit is designed to test a system in the condition it is found. A FAIL result for any test is a valuable piece of information as it may prevent you from using a faulty piece of equipment. A system, which has been tested following a preventative maintenance service by a competent service provider, is very unlikely to FAIL. If a FAIL is reported the problem can be attended to and the system re-checked. The result of all tests whether PASS, FAIL or SKIPPED is reported in the Audit Trail report included in v-kit Pro |
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NLG Analytical is operated by NLG Analytical Ltd, 16 John Bradshaw Court, Alexandria Way, Congleton Business Park, Congleton, Cheshire, CW12 1LB, UK
Tel: +44(0)1260 274-266 Fax: +44(0)1260 273-319
© 2012 NLG Analytical Ltd. All rights reserved.
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Page as at 05 February 2012 10:43:12.